My Cart

Terms

PAYMENTS    SHIPPING

Wrenchmonkees webshop accepts following creditcards:

VISA and Mastercard - We also accept PayPal.

All prices on this site are DKK and are assigned Danish VAT at checkout.

Non EU customers:

If you are a customer outside the EU (European Union) you are not subjected to Danish VAT (value added tax). 25% VAT will automatically be deducted when you choose your country at the payment checkout.

Local taxes
Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense.

 

Wrenchmonkees offers a Fixed Rate shipping via package delivery company Post Danmark and UPS on all parts purchased on our webshop. We differentiate between 4 various shipping zones.

Orders in Denmark are handled by the local postal service, Post Denmark while the shipping of goods outside Denmark are handled by UPS

Please note that local charges (customs duty, and sales tax) may be added to your order, depending on your region and local customs duties.

We take some deviations due to weight and location. So if your order is much weight heavy or very expensive in shipping, we may be forced to deviate from the price of shipping you see in the web shop when you place your order - in this case, we will send you an email so you can decide if you still want to purchase this item.

Zones

Countries

Fixed shipping rates

Zone 1

Denmark

80 DKR

Zone 2

Europe

150 DKR

Approx 20 EURO 

Zone 3

USA - Canada - Central America

300 DKR

Approx 40 EURO

Zone 4

The rest of the world

500 DKR

Approx 67 EURO

Our shipping prices are in Danish kroner and are therefore variables since they are automatically converted to Euro or U.S. dollars depending on the exchange rate at the time.

Shipping prices on Stickers and T-Shirts
When you buy stickers or T-shirts we have a fixed shipping price of approx 8 euros depending on the current exchange rate.

!! Please note that the discount is not deducted from the price before the end of your payment

When we ship your order you will recive af notification and a tracking number, so you can follow your order with UPS – Once your order are shipped from Wrenchmonkees it is no longer in our hands to find our package – You have to contact UPS or use their website to track your order, if you do not recive your order within the estimated delivery time.

Please be aware that Wrenchmonkees is not liable for lost parcels, it is the responsibility of the customer to follow up and track their package with Post Danmark or UPS.

If you have any qustion you are more then welcome to write us a mail wm@wrenchmonkees.com

Delivery time

Orders within Europe will be delivered in 5-15 work days.

Orders outside Europe will be delivered in 2-3 weeks.

Please be aware that this does not apply to parts with a long manufacturing time - such as tanks or wheels which can take up to 8-10 weeks, or more.

If accidentally one of the parts ordered are not in stock, we will wait to send your order off until the missing parts back in stock, so you receive your ordered parts all together - in this case we will send you an email.

Purchase of motorcycles

Wrenchmonkees ships motorcycles all over the world. For shipping of bikes we use different shipping companies. The price depends on your location and the cost of import tax and other fees. It is also possible that you can import it yourself.

You are also very welcome to pick your new bike up at our HQ in Copenhagen.

Write a mail to receive shipping qoute wm@wrenchmonkees.com                              

 

 

 
















 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 


 

 
SEQURITY  

Only 3D secure transactions are accepted when paying with Non-Danish credit cards.

3D secure systems are based on a payment authentication process where a cardholder making a purchase is verified to be the real cardholder. 3D secure (ie. Verified by Visa and MasterCard SecureCode) is a service developed to ensure that transactions can only be made by the card holder. It is up to the card provider (your bank) to confirm your identity when your credit/debit card is used to make purchases over the internet.

You will be required to enter a password that you have previously arranged with, or been given by your bank. This password is controlled by your bank through an encrypted and secure server. When confirmed the order will be processed as per usual.

The full payment is charged when the package is dispatched.

 
RETURN POLICY  

You have the right to return undamaged and unused products.

Notification about this shall be done immediately upon reception of the product or latest 14 days after reception

The notification shall be done to Wrenchmonkees WM@wrenchmonkees.com

The message shall contain a list of the product(s) you wish to return. State the cause of the return in the message.

NOTICE: Unfortunately, we can not accept electrical items for returns or exchanges, and virtually never for warranty either. It is extremely hard to verify whether the part was damaged in the installation, damaged by other defective parts, wired incorrectly, or damaged by incompatible after-market parts.

The returned product shall be in an unused and undamaged state in its original package (seals or plastic wrapping must be intact).

Return the product together with the invoice.

Please let us know, if you wish to change/exchange the goods into another size, color etc. This way we can reserve the new item in our stock for you immediately.

Note. In case of returns or exchange of goods the shipping cost are held by the customer.

If there has been som kind of mistake that Wrenchmonkees can be held responsible for - we will of course pay for shipping expense.

Return against cash on delivery is not accepted.

The economic responsibility is yours if products are damaged or   missing during the return transport.

Returns must be shipped to:
Wrenchmonkees Aps
Uplandsgade 72.
2300 København S.
Denmark